Serve as a technical liaison between DDN Storage and our federal government customers, building strong relationships and developing a deep understanding of their mission requirements, technical challenges, and success criteria. Collaborate with federal customers to design and implement advanced storage solutions that leverage DDN Storage's industry leading products and te

Provide expert level technical support to DDN Storage customers, troubleshooting and resolving complex issues related to our storage systems, software, and networking components. Serve as a primary escalation point for high severity support cases, working closely with customers and internal teams to drive rapid issue resolution and minimize impact to customer operations.

for this role include but are not limited to Pre sales activity supporting high performance and AI storage sales in the government sector. Assist in closing new business opportunities by gaining a thorough technical and business understanding of clients' needs and helping sales qualify, identify, and close new opportunities. Understand the sales process and how to utilize

Design, develop, and test firmware features for the SFA storage controllers. Isolate and resolve defects. Collaborate with local and remote team members. Be involved with all phases of the development life cycle including design documentation and unit test implementation as required. Be involved with the design of new SFA platforms. Requirements BS or MS in computer scien