Supports the project management team with the implementation of new VHF remote ground stations (RGS) as well as hardware upgrades and other projects related to the sustainment of the VHF ACARS ground station network throughout the Americas Will focus primarily on the Latin American region as well as the Caribbean, although may be required to support the rest of the Americ

Monitors network management system and engages telecom providers to drive restoral efforts. Tracks incident details and keeps information updated in the incident management tool in a timely manner with accurate information. Solves systems and network problems/questions with limited scope and complexity. Applies technical knowledge to oversee high availability IP networks,