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AV Technician, Tech Support Center
Washington, DC
Job Description
I. JOB OVERVIEW
| Job Description Summary: | GW Information Technology (GW IT) provides empowering tools and caring support for all members of The George Washington University (GW) community. We are focused on driving digital transformation and innovation to enable the academic and operational excellence of our students, faculty, staff, and researchers. At GW IT, we are committed to cultivating a team culture that values diversity, inclusion, respect and collaboration, and invests in each of our team members to grow in their technology and career skills. This technical support position provides AV technology support in a call center or technology support center environment, with hours that include evening and/or weekend operation, and typically handles Tier I and Tier II requests by users. The position is responsible for the following duties:
Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. |
|---|---|
| Minimum Qualifications: | Qualified candidates will hold a high school diploma/GED plus 3 years of relevant professional experience, or, a Bachelor's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience. |
| Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: | |
| Preferred Qualifications: |
|
| Typical Hiring Range | $20.77 - $29.04 How is pay for new employees determined at GW? |
II. JOB DETAILS
| Campus Location: | Foggy Bottom, Washington, D.C. |
|---|---|
| College/School/Department: | GW IT |
| Family | Information Technology |
| Sub-Family | Audiovisual Technology |
| Stream | Service and Support |
| Level | Level 3 |
| Full-Time/Part-Time: | Full-Time |
| Hours Per Week: | 40+ |
| Work Schedule: | Monday - Friday, 11:00 a.m. - 8:00 p.m. and occasional weekends |
| Will this job require the employee to work on site? | Yes |
| Employee Onsite Status | On-campus (in person) |
| Telework: | No |
| Required Background Check: | Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search |
| Special Instructions to Applicants: | Employer will not sponsor for employment Visa status |
| Internal Applicants Only? | No |
| Posting Number: | S013003 |
| Job Open Date: | 05/03/2024 |
| Job Close Date: | |
| If temporary, grant funded or limited term appointment, position funded until: | |
| Background Screening | Successful Completion of a Background Screening will be required as a condition of hire. |
| EEO Statement: | The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law. |
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
3+ years
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