Join an amazing global healthcare organization!
Awesome benefits, including tuition reimbursement and generous PTO.
Monday through Friday day hours, no weekends!
Hybrid after 4-6 weeks of on site training in Baltimore City-Keswick Rd.
Medical Concierge
Are you passionate about helping others?
Are you empathetic to those in need?
Do you want to join an outstanding team with a diverse work environment?
Do you want to help save lives?
Do you have call center experience?
Are you comfortbale scheduling patient appointments for multiple specialities?
Position Summary:
The Hopkins USA Medical Concierge is responsible for the professional, efficient, and timely delivery of service to patients and clients requesting assistance through the Johns Hopkins USA office. This includes but is not limited to coordinating care for patients referred by the President's Office, the Fund for Johns Hopkins Medicine, and the Board of Trustees in addition to targeted business groups.
This includes:
Work Experience:
Two years' experience in a healthcare and/or multinational business setting with a strong focus on customer service. Education can be substituted for work experience as follows:
Knowledge, Skills, and Abilities:
The ideal candidate should possess:
Technical Expertise:
Johns Hopkins Health System requires all employees be fully vaccinated against the COVID-19 virus. If hired, you will be required to provide proof of vaccination status within 14 days of employment start. Exceptions to the COVID-19 vaccination requirement may be granted to individuals for religious beliefs or medical reasons (more info will be shared throughout the hiring process).
Important Notice: Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.