The Salesforce Business Analyst reports to and works closely with the Project Director, Systems and plays an integral role in managing the entire development lifecycle of mission-critical technology solutions that support management, communications, marketing, and alumni relations systems.

What You'll Do

• Administer all aspects of the STPF's Salesforce platform and other systems and websites reliant on Salesforce.
• Build out, maintain and support API integrations.
• Lead project management activities: requirements definitions, research and identify new application/vendors, schedule development, task prioritization, documentation, testing & launch protocols, and managing client and vendor relationships.
• Maintenance and development of Salesforce items in support of multiple function teams: including but not limited to reports/dashboard generation, campaigns, opportunities, flows, tasks, emails, third-party integrations, and syncs (one-directional and bi-directional), etc.
• Responsible for ensuring data accuracy, consistency, and best practices via data entry, cleansing & normalization, bulk imports and de-duplication within programs' systems
• Support the Project Director in operational planning through resource allocation, Requests for Proposals, vendor evaluation, performance reports, technology strategies, and architecture roadmaps.
• Lead business systems analysis and design; defining business processes, validating features, detecting problems, and generating ideas
• Provide data analysis and tool support to stakeholders
• Provide constituent support and help desk assistance
• Liaison with AAAS IT
• Develop and maintain technical/how-to documentation and train staff in Salesforce and other systems.

Minimum Requirements

• Salesforce Administrator Certification is a required credential for this position
• Knowledge of Salesforce API integrations
• Bachelor's degree or equivalent experience
• 5+ years related experience, with a demonstrated interest in data analytics and information systems and management.
• Be a certified Salesforce Administrator
• Hands-on experience as a Salesforce Administrator (experience with SF Nonprofit Success Pack a plus)
• Experience with building, designing, and managing web forms and surveys like FormAssembly.
• Experience with marketing automation systems (Marketo preferred) a plus.
• Experience with Drupal and custom content management systems is a plus.
• Experience with technical support to a diverse user community
• Outstanding organizational skills and attention to detail
• Excellent communication skills, including technical communication to a non-tech audience, both verbal and in writing
• Strong technical skills: analytical thought, troubleshooting, database search, strategic planning
• Ability to manage multiple tasks and competing deadlines.

Application Process

Submit a resume and cover letter outlining qualifications and interest in the position by April 27, 2024. Applications are reviewed on a rolling basis. A Recruiter will contact you with next steps if you are selected for an interview.

The anticipated initial rate of compensation for this position is $95,000 - $105,000 per year. AAAS currently provides the following benefits for this position: paid vacation leave, paid sick leave, paid holidays, health insurance, flexible spending account, dental insurance, life insurance, vision insurance, retirement benefits, short- and long-term disability, each subject to the terms of the applicable program. Additional benefits may apply.

Any actual offer of employment, reflecting the total compensation package and benefits, will be made in the sole discretion of AAAS and will be based on a variety of factors, including years of experience, depth of experience, and other relevant factors. AAAS reserves the right to amend or modify its employment benefits and compensation structure at any time.

AAAS is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, age, disability, veteran status, or other protected category. AAAS uses E-Verify to confirm the employment eligibility of all newly hired employees. No visa sponsorship is available for this position.

Search Firm and Employment Agency Disclaimer
The American Association for the Advancement of Science (AAAS) does not accept unsolicited agency resumes. Any unsolicited resumes sent to AAAS from a third party, such as an agency, including unsolicited resumes sent to an AAAS mailing address, fax machine or email address, directly to AAAS employees, or to the AAAS resume database will be considered AAAS property. Verbal or written communications from any employee of AAAS shall not be considered binding obligations. AAAS Human Resources is the only AAAS representative authorized by AAAS enter into any employment agreements with any third party. AAAS will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

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