Our ideal candidate will have experience working with containers and Kubernetes, strong technical and communication skills, and understanding of IT infrastructure, Dev/Ops, open-source software and/or application development.

DUTIES AND RESPONSIBILITIES

• Maintaining an expert-level understanding of the Rancher Labs portfolio of products.
• Understanding complimentary technology, such as Kubernetes, Prometheus etc.
• Providing technical consulting for Rancher users architecting container solutions.
• Working with prospects and customers to implement solutions based on Rancher and.
• Demonstrating the impact of Rancher for users.
• Building technical solutions to help solve customer problems.
• Developing and executing account plans for strategic accounts.
• Maintaining long term relationships with customers and partners.
• Understanding feature requests and advocating for customers and users with product management.
• Providing leadership and customer feedback throughout the sales lifecycle.
• Acting as a public representative of RGS in North America, including writing, speaking at industry events, conferences and seminars.
• Work with existing customers to maintain customer satisfaction.
• Other duties as assigned.

• Minimum Top Secret clearance with Full Scope Polygraph eligible at Fort Meade
• 16+ years of experience working in systems engineering or software development
• Deep knowledge of containers and container orchestration (Rancher, Kubernetes, Docker) for both operations and development.
• Experience with DevOps concepts.
• Experience with CI/CD and automation software.
• Experience presenting on technical concepts to end users both in person and virtually.
• Experience speaking at Industry events
• Experience creating technical white papers, blogposts and videos.
• Experience working in an open source community.
• Excellent technical knowledge and aptitude for learning.
• Ability to set and maintain goals, welcome feedback and enjoy success.